(Paperback)

An engaging guide on how to develop and hone your professional communication and influencing skills in the digital age

(Paperback)

Quickly understand complex HR concepts surrounding the modern workplace to ensure you---and those you supervise---are practicing leadership principles that sustain an ethical workplace while protecting your company from liability.

(Hardback)

(Paperback)

'Using an enjoyable and practical approach, Rob explains how to listen and convey exactly what you intend. This book is a treasure.' Linda Blair, psychologist and weekly columnist for the Daily Telegraph

(Paperback)

Readers will see that these proven techniques not only solve quality problems, but prevent them from developing in the first place. Included are case studies to illustrate all techniques and practice exercises.

(Paperback)

Make your business plan solid, professional and, most importantly, successful.

(Paperback)

Revised and updated 9th Edition

(Paperback)

Policies and procedures arent glamorous, but theyre essential for making a company run efficiently and legally. Now managers have a definitive guide to creating clear, accurate Pand P documents. Written in a friendly, informal style and loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use.

(Paperback)

This book teaches designers a writing method aligned with their visual thinking, helping them effectively communicate complex ideas and transform writing from a challenge into a creative superpower.

(Hardback)

Unless you change how you write, your emails, reports, and Web copy dont stand a chance.

In this practical and witty book, youll learn to front-load your writing with pithy titles, subject lines, and opening sentences.

(Paperback)

(Paperback)

A new edition of the million copy bestseller on negotiation by the man who coined the term 'win-win'.

(Paperback)

Get the secrets of success in this bestseller that can change life for the better. Claiming that the world is a giant negotiating table, renowned negotiator Cohen teaches the art of negotiation with dozens of concrete examples.

(Hardback)

In Wanda Wallaces experience, this movefrom expert leader to a broader kind of authorityrequires a new mindset about how to lead.

Wallace explains what few people understandhow to add value as a leader when youre dealing with an ever growing set of responsibilities over which you have little detailed knowledge.

(Paperback)

(Paperback)

Explains how each of us can be a leader in whatever we do - regardless of our title or position. This book sets down the key skills that genuine leaders have mastered. It states that genuine leaders: plan ahead; are terrific at communicating and at listening; care about the success of the entire team; and more.

(Paperback)

"An empowering guide to creating a personal motto that sets intentions, increases creativity, and helps accomplish your goals, from Stanford University's world-renowned Hasso Plattner Institute of Design, aka the d.school"--

(Paperback)

(Paperback)

Based on these personal experiences, her candid advice has already helped thousands of people - florists, accountants and journalists alike - develop the skills, knowledge and confidence needed to thrive.

(Paperback)

In Young Guns he shows readers how to start out on a business venture, gain a client base, keep those clients, and what they need to sacrifice along the way in order to succeed.

(Hardback)

A thrilling investigation into the secret world of facial recognition technology from an award-winning journalist

(Paperback, 5th edition)

This easy-to-follow guide shows the budding entrepreneur to: Think through strategies and balance enthusiasm with facts; capture and hold the interest of potential lenders and investors; understand and develop financial statements; recognize USPs of their products or services; and avoid pitfalls like under capitalization and negative cash flow.

(Paperback)

Offers advice on dealing with rejection, recruiting others, managing one's downline, maintaining focus and enthusiasm, conducting home meetings, and easing from a profession to full-time network marketing.

(Paperback)