(Hardback)

Reviews many management tools - from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. This title explains how to select the right tools for your organization, how to implement them correctly, and how to extract maximum value from each.

(Spiral bound)

Save thousands of dollars on groceries, clothes, gifts and more! This coupon organizer features 24 coupon organizing pockets, a wipe-off meal planner, a reusable grocery list (with hundreds of store items), savings sheets, and 32 pages of essential couponing text.

(Paperback, New edition)

Explores why - despite long-standing evidence that a committed work force is essential for success - firms continue to attach little importance to their workers. The answer resides in a complex web of factors based on perception, history, legislation, and practice that continues to dominate management thought and action.

(Paperback)

In this work, a veteran design consultant offers the tools for success gained from nearly 30 years of developing corporate and brand identity programs.

(Hardback)

Tells the story of Georges Doriot who created the venture capital industry. This book traces the events in Doriot's life, including his experience as a decorated brigadier general during World War II; as a professor at Harvard Business School; and as the architect and founder of the first venture capital firm, American Research and Development.

(Hardback)

The asset most valuable to your company's future is lost every time an employee leaves the firm. This asset is more than knowledge, and it is more than intelligence - it is "deep smarts". This book focuses on how to cultivate and harness deep smarts so that it stays in the firm, even if your employees don't.

(Hardback)

These articles show human resource professionals how to play a vital, new role in an organization's success. The book's editor, Dave Ulrich, is a guru of HR management whose work should take the profession to a new level of respectability and effectiveness.

(Paperback)

Managing employee growth is critical to your organization's success. But to develop your employees effectively, you must have certain skills, such as the ability to seek out opportunities, set goals, and provide feedback. This book offers solutions to the challenges managers face on the job every day.

(Paperback)

While no one likes to be the bearer of bad news, managers are sometimes faced with the difficult task of having to dismiss an employee. This title shows you how to effectively manage a dismissal - including making key decisions before, during, and after the critical event.

(Paperback)

Power, influence, and persuasion are not only key ingredients for success in the HR field; they are also skills that can be learned. This book aims to offer advice and tools for effectively commanding attention, changing minds, and influencing decision makers from the CEO to front-line managers.

(Paperback)

Calculating and assessing the financial health of business is an important part of any managerial position. From reading and deciphering financial statements, to understanding net value, to calculating return on investment, this book provides the fundamentals of financial literacy.

(Paperback)

Asks: are you chasing a purple squirrel (purple squirrel is an ideal job candidate who, in reality, does not exist).

(Paperback, International)

(Paperback)

Good feedback is essential to helping employees perform better at work. It lets people know when they are meeting or exceeding expectations, and when they need to get back on the right track. This practical guide shows managers how to develop and refine this necessary skill.

(Hardback)

Addressing theoretical and practical issues involved in responding to ethical problems, the author suggests that more traditional management assumptions be dropped in favour of making more flexible, social relationships the top priority in decision making.

(Hardback)

(Hardback)

(Hardback)

(Hardback)

(Hardback)

Increase your marketing impact and deliver competitive advantage. These definitive Harvard Business Review articles will help you build relationships with profitable customers, distinguish your offerings from others, and coordinate fruitfully with your partners in sales.

(Paperback)

(Paperback)

Deciding who to hire is a perennial challenge for every executive. Will the person be a good fit Will they perform up to expectations How can you predict just who will succeed This book presents an insight into how some of the world's top business leaders tackled both the uncertainty of hiring and the difficult task of letting someone go.

(Paperback)

With an overview on topics such as recruiting the right people, cultivating the right culture, avoiding employee burnout, and calculating employee turnover, this book offers managers an understanding of how to hire and increase retention. It is aimed at managers and human resource professionals.

(Hardback)