(Hardback)

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

(Paperback)

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

(Paperback)

Apple has Siri, Amazon Alexa, Google Google Assistant, and Microsoft Cortana. Learn how you can use a popular technology to improve library services, increase their efficiency, and excel in your career.

Digital assistants such as Alexa and Siri can play music, podcasts, audiobooks, and the radio;

(Paperback)

This book provides a comprehensive and easy-to-understand guide for making the most of the online learning environment.

The integration of Web 2.0 tools into an online learning environment requires more than just connecting technology: it involves a paradigm shift from "online learning" to "open network learning."

(Paperback)

(Paperback, 2nd Revised edition)

Rational and methodical, systems analysis has been used successfully by business, industry, and research organizations. This new edition employs basic elements from the business world to show users how to apply systems analysis effectively to any library setting.

(Paperback)

Teaching Google Scholar in your library instructional sessions can increase students' information and digital literacy skills. Students' familiarity with Google Scholar's interface works to the instructor's advantage and allows more time to address students' information needs ...

(Hardback, 2nd Revised edition)

Focusing on one of the most fundamental areas of librarianship, Gorman and a host of distinguished contributors examine the current state of the field of technical services and offer their views on its future.

(Hardback)

This book chronicles the attitudes of librarians toward technological innovations that took place between 1860 and 1960. This monograph records the attempts of a few librarians to integrate a number of technological innovations into the library environment and to project their possible future applications.

(Paperback)

Librarians are affected by technology in every aspect of their jobs, yet they often have little understanding of the technologies underlying the systems they use every day. Librarians are affected by technology in every aspect of their jobs, yet they often have little understanding of the technologies underlying the systems they use every day.

(Paperback)

Gaming offers a great way to reach teens. This book gives library staff the tools to deliver game programming that goes beyond the basic video and board game format.

(Hardback)

Carol Smallwood's The Complete Guide to Using Google in Libraries, Volume 1: Instruction, Administration, and Staff Productivity explores how Google's suite of tools, from Google Docs (now Google Drive), Google Scholar, Hangout, Forms, and others made freely available to the I...

(Paperback)

Carol Smallwood's The Complete Guide to Using Google in Libraries, Volume 1: Instruction, Administration, and Staff Productivity explores how Google's suite of tools, from Google Docs (now Google Drive), Google Scholar, Hangout, Forms, and others made freely available to the I...

(Hardback)

Google has now developed services far beyond text search. Google software will translate languages and support collaborative writing. The chapters in this book look at many Google services, from music to finance, and describe how they can be used by students and other library users.

(Paperback)

Google has now developed services far beyond text search. Google software will translate languages and support collaborative writing. The chapters in this book look at many Google services, from music to finance, and describe how they can be used by students and other library users.

(Hardback)

While other publications identify technologies and speculate on applications, this volume focuses on the impacts of information technology on several aspects of librarianship.

The book first delineates emerging technologies and their impact on reference services and bibliographic instruction.

(Paperback)

The Librarians Introduction to Programming Languages presents case studies and practical applications for using the top programming languages in library and information settings. The languages covered are JavaScript, PERL, PHP, SQL, Python, Ruby, C, C#, and Java.

(Hardback)

and a new look at preservation alternatives within the context of the research library's future.

Eldred Smith identifies the essential contribution that the research librarian makes to the scholarly process, as well as how and why the librarian has, throughout history, been unable to fulfill the role completely.

(Paperback)

This collection of articles about high technology in the school library media centre covers everything from current theory to actual field success. Topics discussed range from CD-ROM, LM_NET and thinking skills, to information curriculum and distance education.

(Paperback, 3rd Revised edition)

(Paperback)

Do you want to improve the usability of your library website, but feel that it is too difficult, time-consuming, or expensive Usability Testing: A Practical Guide for Librarians will teach you how to make the case for usability testing, define your audience and their goals, s...

(Paperback)

Through simple explanations and step-by-step guides, library professionals will learn how to strengthen privacy protections for: Library policies Wired and wireless networks Public computers Web browsers Mobile devices Apps Cloud computing Each chapter provides an overview of the security risks and the respective preventative steps.

(Hardback)

Using Google Earth in Libraries: A Practical Guide for Librarians is for public, school, academic, and special libraries serving from the elementary level through adult levels. Although articles have been written about specific subjects and specific library projects, this is t...

(Paperback)

Using Google Earth in Libraries: A Practical Guide for Librarians is for public, school, academic, and special libraries serving from the elementary level through adult levels. Although articles have been written about specific subjects and specific library projects, this is t...