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This text aims to help the reader to create a highly-motivated sales team, win customers more easily and keep customers coming back.

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The first comprehensive comparison of the pink tide in Latin America, the Arab Spring in the Middle East and North Africa and the Occupy and anti-austerity movements in Europe and North America, with a focus on the apparent lack of union involvement

(Hardback)

The vulnerability of societies caught up in new networks of interdependence due to reduced distances also are put to the fore, in the context of the new accelerated circulation of information, ideas, goods, and human beings.

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Johnson and Kwak--authors of the national bestseller "13 Bankers" and cofounders of The Baseline Scenario, a widely cited blog on economics and public policy--demystify the national debt, explaining whence it came and what it means.

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This text proposes an alternative to the neoclassical economic model, based on the economics of information, that provides theoretical insight into the workings of a market economy and guidance for the setting of policy in transitional economies.

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Presenting a fresh view of the motives behind various governments' decisions to remain on or defect from the gold standard in the early 20th century, this study specifically analyzes the influence of domestic politics on national responses to the international economy.

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Debates about tax policy arise every year in Washington, and legislative changes occur almost as often. In just the past decade, corporate tax burdens were dramatically reduced and then subsequently increased.

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In virtually every country, the price of residential access to the telephone network is kept low and cross-subsidized by business services, long distance calling, and various other telephone services.

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Identifies some the most powerful people in Ireland during the Celtic Tiger era, describes how they interacted with each other to mutual benefit, and reveals who are the few to retain their power amid the debris arising from the bursting of our economic bubble.

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Fifty years ago, a new alliance of Japanese elites sparked the miraculous transformation of their country from a land decimated by war to an economic superpower that would become the envy of the world.

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Established in 1917 by publisher Joseph Pulitzer, the Pulitzer Prize is now awarded in 21 categories, including investigative reporting, news photography, drama, poetry, music, and others.

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Ernst & Young's "oracle of innovation" reveals the keys to thriving in today's world of business

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The World Trade Organization (WTO) oversees the negotiation and enforcement of formal rules governing international trade. This title investigates the domestic politics behind the filing of WTO complaints, and reveals why formal dispute settlement creates better outcomes for governments and their citizens.

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Just as the bank failures of the 1930s led to a radical shift in bank regulatory technique, recent competitive pressures and technological innovations that have lessened the profitability of the deposit-lending business are leading to a shift in regulatory strategy today.

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From New York Times columnist and Emmy-winning TV commentator Jeff Madrick, a sharply contrarian analysis of economic growth--and a provocative agenda for how to get our economy growing again

(Hardback)

This book is a first step toward making us all aware of what energy conservation actually is - and is not - and how it can and should be implemented.

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This work addresses the question: do government energy conservation programmes hinder or help the nation It includes chapters on how conservation is applied in the electric utility world, whether waste truly exists, and the economic aspect of conservation.

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A liberating look at the real reasons organization-wide improvement efforts fail and how, when all attempts have failed, you can help your organization to become great.

(Paperback)

This guide offers a systematic approach to understanding customers' motivations and tailoring sales strategy to fit the customers' buying path. By teaching salespeople how to recognize different buying profiles, this book offers strategies and tactics to break out of non-productive patterns.

(Paperback)

Includes updated introduction with author's postcript, dated September 2011.