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(Paperback)
By: Jaquie Scammell
ISBN: 9780648662624
Readership/Audience: General
Publication Date: Feb 2020
Publisher: Major Street Publishing
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If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures - and her approach works.
(Hardback)
By: Jim VandeHei
ISBN: 9781523516971
Readership/Audience: General
Publication Date: Nov 2022
Publisher: Workman Publishing
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Smart Brevity is a writing and communications manifesto for the information age. It will teach readers how to communicate better with fewer words and more punch in their emails, newsletters, presentations, meetings, and much more at work and in life.
(Paperback)
By: Michelle Gibbings
ISBN: 9780994256058
Readership/Audience: General
Publication Date: Mar 2016
Publisher: Major Street Publishing
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(Hardback)
By: Anthony W. Scott
ISBN: 9780473131296
Readership/Audience: General
Publication Date: May 2009
Publisher: Nationwide Books
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From its origins as a UK radio show in 1994, Superbrands has become a world wide, Brand! This volume reveals many of New Zealand's iconic brands, 70 all told, showing their business methods and the artworks that underpin their success.
(Paperback)
By: Jo Cribb
ISBN: 9780995117662
Readership/Audience: General
Publication Date: Jul 2022
Publisher: OneTree House Ltd
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(Hardback, Main)
By: Profile Books
ISBN: 9781788169042
Readership/Audience: Tertiary Education
Publication Date: Jan 2025
UK Publication Date: 3rd July 2025
Publisher: Profile Books Ltd
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A lively social history of tea told through the story of the Twinings tea company.
By: Pat Cummins
ISBN: 9781460730386
Readership/Audience: General
Publication Date: Nov 2024
Publisher: HarperCollins Publishers (Australia) Pty Ltd
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By: Pat Cummins
ISBN: 9781460730362
Readership/Audience: General
Publication Date: Nov 2024
Publisher: HarperCollins Publishers (Australia) Pty Ltd
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By: Pat Cummins
ISBN: 9781460730379
Readership/Audience: General
Publication Date: Nov 2024
Publisher: HarperCollins Publishers (Australia) Pty Ltd
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By: Pat Cummins
ISBN: 9781460730393
Readership/Audience: General
Publication Date: Nov 2024
Publisher: HarperCollins Publishers (Australia) Pty Ltd
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By: Pat Cummins
ISBN: 9781460730409
Readership/Audience: General
Publication Date: Nov 2024
Publisher: HarperCollins Publishers (Australia) Pty Ltd
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(Hardback, Third edition)
By: Pete Barry
ISBN: 9780500518984
Readership/Audience: General
Publication Date: Aug 2016
UK Publication Date: 11th August 2016
Publisher: Thames & Hudson Ltd
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Inclding chapters on interactive advertising and integrated advertising, this edition contains fifty specially drawn new illustrations of key campaigns. It covers every aspect of the business, from how to write copy and learn the creative process to how agencies work and the different strategies used for all types of media.
(Hardback)
By: Stephen Bungay
ISBN: 9781529376968
Readership/Audience: Tertiary Education
Publication Date: Nov 2021
UK Publication Date: 19th August 2021
Publisher: John Murray Press
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The 10th Anniversary Edition of the surprisingly common sense approach to leadership, based on tactics used by the nineteenth-century Prussian Army.
(Paperback)
By: Michael J. Gelb
ISBN: 9781608684496
Readership/Audience: General
Publication Date: Sep 2017
Publisher: New World Library
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A creativity expert offers timeless and timely strategies for building success by improving relationships
(Paperback)
By: Steve Tappin
ISBN: 9781472992123
Readership/Audience: General
Publication Date: Feb 2022
Publisher: Bloomsbury Publishing PLC
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(Paperback)
By: Pollok Mike
ISBN: 9780473424886
Readership/Audience: General
Publication Date: May 2018
Publisher: Netmarketing Services Limited
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(Paperback, Paperback)
By: James N. Donald
ISBN: 9781922539717
Readership/Audience: General
Publication Date: Mar 2024
Publisher: Exisle Publishing
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The Clear Leader is a bold new guide to achieving authentic leadership in a hyper-connected world. Combining the authors extensive expertise in business psychology and mindfulness, it provides advice for modern leaders of all types to strategize, prioritise, connect, and look after their own wellbeing cutting through the noise to lead clearly.
(Paperback)
By: Kieran Duck
ISBN: 9781922611017
Readership/Audience: General
Publication Date: Jul 2021
Publisher: Major Street Publishing
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Based on the concepts of design thinking, this comprehensive toolkit adds to existing project management approaches with new mindsets, practices and skills that will lift the performance of your most ambitious projects.
(Paperback, Main)
By: Michel Syrett
ISBN: 9781846685897
Readership/Audience: Professional and Scholarly
Publication Date: Mar 2014
UK Publication Date: 6th February 2014
Publisher: Profile Books Ltd
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How to hire the best and get the best out of them - and if you are among the best, how to play the game to your best advantage.
(Paperback)
By: Sara Horowitz
ISBN: 9780761164883
Readership/Audience: General
Publication Date: Oct 2012
Publisher: Workman Publishing
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Amazingly, one-third of the American workforce is freelance--that's 42 million people. Written by the authority on freelance working, Horowitz, MacArthur "Genius" Fellow and founder of the national Freelancers Union, creates a guide to help those new to freelancing.
(Paperback)
By: Stan Slap
ISBN: 9780060545864
Readership/Audience: General
Publication Date: Feb 2020
Publisher: HarperCollins Publishers Inc
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(Paperback)
By: Wendy Born
ISBN: 9780648410010
Readership/Audience: General
Publication Date: Feb 2019
Publisher: Major Street Publishing
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Many of us have issues trying to lead disparate teams with multiple personalities, colleagues with conflicting agendas and bosses with minds of their own. In this fascinating book, Wendy Born teaches you the Languages of Leadership and how small changes will have a big impact.
(Paperback)
By: Katie Bergs
ISBN: 9780648479598
Readership/Audience: Adult Education
Publication Date: Aug 2019
Publisher: Major Street Publishing
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(Paperback)
By: Miles Ashton
ISBN: 9780994545244
Readership/Audience: General
Publication Date: Jul 2017
Publisher: Major Street Publishing
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