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In The Token: Common Sense Ideas for Creating Diversity in Your Organization, your new token Black friend, Crystal Byrd Farmer, acts as the bridge between majority white organizations that are dedicated to social justice and affirmative action and the diverse people in community they want to recruit.

(Hardback)

"The Truth About Middle Managers: Who They are, How They Work, Why They Matter".

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(Paperback)

(Hardback)

Argues that winning the war for leadership talent is about much more than frenzied recruiting tactics. This book describes how to create a winning employee value proposition that makes a company attractive to talent, and move beyond recruiting hype to build a long-term recruiting strategy.

(Hardback)

In a marketplace fueled by intangible assets, anything less than optimal workforce success can threaten a firm's survival. This work shows how to create a "Workforce Scorecard" that identifies and measures the behaviors, competencies, mind-set, and culture required for workforce success and reveals how each dimension impacts the bottom line.

(Hardback)

(Hardback)

Why is it so hard to get teams to perform to their potential Why does conflict happen even when intentions are aligned - and is that conflict harmful, or can it actually help the group dynamic This book explores the social and psychological research to reveal counterintuitive lessons about teams.

(Paperback)

To be a successful manager, you need to master the skills that characterize strategic thinking from examining situations to interpreting information and know how to apply those skills on the job. This title helps you learn to: understand what strategic thinking is and why it is valuable; and view strategic thinking as a process.

(Hardback)

Three management and technology consultants argue that rather than either letting research and development departments have a free hand, or subjecting them to strict conditions, corporate managers should integrate the department's directions into the company's overall strategy. Annotation copyright

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(Hardback)

Top Talent: Keeping Your Best People When You Need Them

(Hardback)

Can the workplace be more productive by including avatars, three-dimensional environments, and participant-driven outcomes This book aims to prove that it is not only possible, it is inevitable.

(Hardback)

Leadership development programs are meant to help people become better leaders at work. This book challenges the way we think about leadership development and ourselves as leaders.

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Argues that the way an organization responds to pain determines whether it remains toxic or becomes generative, whether it endures as a debilitating poison or is transformed into a force for healthy organizations. This book argues that when ignored, toxic emotions betray employees' hopes, bruise their egos, and reduce their enthusiasm for work.

(Hardback)

Argues that 30 percent of a company's costs are for activities which do not benefit the customer, offering strategies for measuring and developing workflows which add value to the customer.

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(Hardback)

"Two Good Rounds Titans: Leaders in Industry & Golf " is the third book in the Two Good Rounds series. This book continues the exploration of golf and the feel-good golf lifestyle by navigating the connection between golf and business as conveyed by an array of successful leaders from a variety of industries."

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Every company has talented employees. But the best managers understand that having the right people in the right positions doesn't just happen it requires careful management and talent development. This collection of first-hand accounts gives you insight into how some of the world's top business leaders invested in human capital.

(Paperback)

Examines how information technology has influenced the competitive nature of industries and the strategies, structures, and systems that have resulted. This book provides research on two information systems that radically changed industries: the Bank of America's ERMA check sorting system and American Airlines SABRE reservation system.

(Paperback)

Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges Now you can find out with Lessons Learned. Concise and engaging, each volume in this series offers 12-14 insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced.