(Hardback)

What makes a great boss But application of all five defines what it means to be a great boss, to be successful in good times and bad, through change and adversity, and to be recognized as such by the people you work foras well as by the people who work for you.

(Paperback)

"In today's economy corporations are emphasizing performance improvement over increasing head count. Self-managed work teams, empowerment of employees, and organizational learning all present different"

(Paperback, Second Edition)

This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers adopt a positive, proven method for getting problem employees back on track.

(Hardback)

This text provides a human resource perspective to sales force management. It describes sales forces as complex systems of human interactions and shows how a decision in one area is likely to have direct, but also more or less desirable and lasting effects, on other aspects of the sales force.

(Hardback)

Shows how managers can deal effectively with difficult and troublesome employee behaviour, so as to enhance productivity and employee morale. The author discusses common disruptive behaviours and offers practical, legal and technical advice, including details of a progressive penalty system.

(Hardback)

The authors review the state of the art in employee development, identifying what human resource development is, how it functions in today's organizations, what kinds of programs and methods are available, and how such programs are evaluated.

(Hardback)

Based on extensive research and consulting experience, the authors of this book affirm that an organization's managerial performance as well as an individual's own personal effectiveness can be greatly enhanced through the Use of mental imagery or visualization techniques.

(Hardback)

(Hardback)

Using a new theory of evaluation research, which is based on social science and economic theory, Hawthorne describes three evaluation methods: benefit-cost analysis, multiattribute utility technology, and impact evaluation.

(Hardback)

In this research-based text, the author utilizes the results of thousands of interviews to devise a system to validly measure a candidate's interpersonal skills and thereby evaluate a candidate's suitability for a given position.

(Paperback)

(Hardback)

Dr. Barrett's book provides this information in chapters devoted to the development of fair employment law, ethical standards relating to fair employment testing, standards for job relatedness of selection procedures and the variety of selection procedures available.

(Hardback)

The study finds support for arguments that goals and timetables, agency size, resources allocated to EEO, and the disposition of agency EEO implementers affect rank on the index while indicating that other variables, such as agency growth and the structure of agency EEO efforts, appear to be less important.

(Paperback)

A practical, field-tested guide to finding-and keeping-the best and the brightest.

(Hardback)

(Hardback)

(Hardback)

(Paperback)

How can managers, executives, and employees from five different generations possibly work well together Learn how your company can bridge the generational gap to get everyone operating as a cohesive unit.

(Hardback)

This book offers a comprehensive analysis of the nature, causes, dimensions, and effects of absenteeism and gives professionals specific guidelines for determining how it affects their particular organization.

(Paperback)

An essential tool for first-time managers or senior executives to develop an all-star staff.

(Paperback)

The role of human resources is no longer limited to hiring, managing compensation, and ensuring compliance. Learn the skills HR professionals need to become key partners in leading their organizations.

(Hardback)

Aims to provide a comprehensive approach to management and supervision that contributes to individual, team, and organisation-wide success. Featuring diagnostic tools, checklists, and an appendix with case studies, this handbook is useful as a resource for managers and supervisors in various types of organizations.

(Hardback)

The first graphology book written specifically for human resources professionals, this volume is designed to help those involved in the selection of new employees find out how handwriting analysis can help them learn more about the people they plan to hire and promote.

(Hardback)

Despite the passage of the Americans with Disabilities Act in 1990, many forms of discrimination against people with disabilities are still practiced, denying opportunity for employees, as well as the employers who might hire and support them.