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(Paperback, 4th New edition)

(Paperback)

Lessons from America s modern Edison for everyone who wants to thrive in business or a creative...

(Hardback)

Bestselling author Goleman first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review. Now three of those articles are collected here, each showing the direct ties between emotional intelligence and measurable business results.

(Hardback)

The context of business has changed rapidly over the past few decades. At the very least, it's time to challenge some of the established thinking about strategy and competition that used to drive business advantage - but no longer does. The author takes on one of most fundamental notions in strategy: that of sustainable competitive advantage.

(Hardback)

Helps you identify your firm's blend of strategic direction and distinctive capabilities that give it the 'right to win' in its chosen markets. This title also helps you construct a coherent company in which the pieces reinforce each other instead of working at cross-purposes.

(Paperback)

Offers examples including the US Army, Heineken Experience, Autostadt, Vinopolis, American Girl Place, and others to show approaches to scripting and staging compelling experiences, while staying true to the real economic conditions of the day.

(Hardback, Revised)

"With a new preface by the authors"--Jacket.

(Hardback)

Explores how successful companies create experiences that engage customers in an inherently personal way. This book features an insightful approach for companies to script and stage compelling experiences. It helps create experiences that create memorable impressions and transformations within individuals.

(Hardback)

(Paperback)

This book speaks to entrepreneurs who are interested in growing a business through purchasing and operating a well-known and respected franchise model, explaining the tools and strategies they need to not only become successful franchise owners (franchisees) but to achieve career-making franchise moves toward diversification of assets for the long term.

(Hardback)

(Hardback)

(Hardback)

Introduces a new way of measuring and thinking about the contributions of individuals to business success. This work makes the case that the role of Human Resources is increasingly important, as company assets become more intangible and reliant on intellectual capital.

(Hardback)

Some people are just natural innovators, right With no apparent effort, they discover ideas for new products, services, and entire businesses. This title identifies five capabilities demonstrated by the innovators: Associating; Questioning; Observing; Experimenting; and, Networking.

(Hardback)

(Paperback)

(Hardback)

Jeffrey Pfeffer and Robert Sutton, authors and teachers, identify the causes of the knowing-doing gap and explain how to close it.

(Paperback)

The Little Black Book of Business Writing is for everyone who writes for business purposes, in the commercial world, the private sector, the trades and the professions. Helps people write at work with economy, impact and efficiency.

(Paperback)

(Paperback)

Most companies do not survive the upheavals of change and competition over the long haul. But there are a few remarkable firms that have withstood the test of several centuries. This book reveals the key to managing for a long and prosperous organizational life.

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(Hardback)

Drawn from the authors' work with companies like Lego, Samsung, Adidas, Intel, IBM, and Coke, the book will teach you how to understand people holistically in their environments how they live, what they think and do all day, what their habits are, and how they understand the world. For brand fanatics and business leaders alike.