(Paperback)

Designed to provide advice, personal coaching, background information, and guidance on the relevant topics in business. This title is suitable for managers seeking to expand skills and a professional looking to broaden knowledge base, and helps them prepare for a formal performance meeting with a direct report, and create a development plan.

(Hardback)

Breaks down the key components of the Emerson management process and shows how this core process enables Emerson to address and overcome major challenges ranging from technological discontinuities to intense global competition. This book covers leadership, management and competitiveness that can be applied in various companies or industries.

(Hardback)

From emerging technologies to changes in consumer tastes, tremendous opportunities and threats often begin as weak signals from the periphery. How good is your organisation at sensing, interpreting and acting on these signals This book helps an organization see further to seize the opportunities and avoid the risks that come from the periphery.

(Paperback)

Persuasive people generate real value for their companies by turning ideas into action. But persuasion isn't easy: it takes practice, patience, and psychological savvy. This book enables you to: build your credibility; adapt your pitch to your audience; win your listeners' minds and hearts; and, overcome resistance to your proposals.

(Paperback)

A guide for managers, consultants, and business students. For nearly half a century, Peter Drucker has inspired and educated managers - and influenced the nature of business - with his landmark articles in the "Harvard Business Review". This work gathers together a collection of his work.

(Hardback)

(Hardback)

Provides a framework for analyzing, choosing, and implementing e-business enterprises. This book describes eight atomic business models. It introduces the e-business model schematic and shows how leaders can assess their business models, identify the models that suit them, and combine those models to create value propositions for customers.

(Hardback)

Recommends a useful agenda for CEOs - one that not only require them to rebuild their tarnished reputations, but to partner with government in charting a course. It contains understandings for anyone who wants to understand better the context for the changes sweeping over our country. and our world, and the role private enterprises must play.

(Paperback, 3rd Edition, Third Edition)

(Hardback)

(Paperback, 2nd Revised edition)

"Previously published in hardcover in 1999 by Career Press...Originally published as Secrets of Power Negotiating for Salespeople."--Title page verso.

(Paperback)

To be effective, managers have to be skilled at acquiring power - and using that power to persuade others to get things done. This guide offers methods for commanding attention, changing minds, and influencing decision-makers up and down the organizational ladder.

(Paperback)

The story of energy and its extraordinary impact on San Antonio, Texas

(Paperback)

A budget is a financial action plan for an organization. This guide will teach you how to: - Forecast future business results, such as sales volume, revenues, and expenses - Reconcile those forecasts to organizational goals - Obtain organizational support for your proposed budget - Fine-tune your budget over time

(Hardback)

Presentng a model for understanding the relationship between value and experience, this book shows how companies can leverage that knowledge to transform ordinary products and services into experiences that customers consider extraordinary. It helps managers, marketers, and strategists recognize what customers want and how to deliver it.

(Hardback)

(Paperback)

Subjects covered in this book include: the treatment of agency in economics literature; institutional responses to the generic problems of agency; fiduciary duties, insider trading, and employment contracts; and the means by which an agency facilitates subordinates' autonomy and managers' control.

(Hardback)

As retailers have become more powerful and global, they have increasingly focused on their own brands at the expense of manufacturer brands. Rather than simply selling on price, retailers have transformed private labels into brands. This book describes the strategies for private labels that retailers are using.

(Paperback)

"It can be messy and overwhelming to figure out how to solve thorny problems. Where do you start ... Whether you are deciding between colleges, navigating a career decision, helping your aging parents find the right housing, or expanding your business, [this book suggests using the] AREA Method to make complex personal and professional decisions"--Amazon.com.

(Hardback)

Aims to prove that business process improvement is not a fad. This book addresses the backlash against process movements like reengineering, by explaining why businesses can decline even as process reform is creating dramatic efficiencies and savings. It presents an economic model for deciding which business processes are worth the investment.

(Hardback)

Provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives. This text also highlights the roles of organizational structures and human resource programs in developing process innovation.

(Hardback)

Shows the disastrous consequences of years of bad outsourcing decisions and underinvestment in manufacturing capability. This title details how government must change the way it supports basic and applied scientific research, and promotes the collaboration between business and academia needed to tackle society's big problems.

(Hardback)

Views that how fast and how often a company can develop new products can determine whether or not it survives. This book integrates activities in Research and Development, strategy, product development, and marketing to form a view of the product creation process that leads to value creation for employees, customers, and owners.

(Hardback)

Offers ideas and provides an outlook on critical economic issues facing businesses and governments around the world. Consisting primarily of articles originally published in "The McKinsey Quarterly", each volume combines provides the insights that leaders need to operate effectively in the global economy.