(Hardback)

Introduces a new way of measuring and thinking about the contributions of individuals to business success. This work makes the case that the role of Human Resources is increasingly important, as company assets become more intangible and reliant on intellectual capital.

(Paperback)

(Hardback)

(Paperback)

(Hardback)

Jeffrey Pfeffer and Robert Sutton, authors and teachers, identify the causes of the knowing-doing gap and explain how to close it.

(Paperback)

The Little Black Book of Business Writing is for everyone who writes for business purposes, in the commercial world, the private sector, the trades and the professions. Helps people write at work with economy, impact and efficiency.

(Paperback)

(Paperback)

Most companies do not survive the upheavals of change and competition over the long haul. But there are a few remarkable firms that have withstood the test of several centuries. This book reveals the key to managing for a long and prosperous organizational life.

(Paperback)

(Hardback)

Drawn from the authors' work with companies like Lego, Samsung, Adidas, Intel, IBM, and Coke, the book will teach you how to understand people holistically in their environments how they live, what they think and do all day, what their habits are, and how they understand the world. For brand fanatics and business leaders alike.

(Hardback)

(Hardback)

Retailers have huge volumes of information at their disposal. But they're unsure of how to sort through it and use it to make smart decisions. They're struggling with profit-sapping supply chain problems. This book explains how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and fatter profit margins.

(Hardback)

(Hardback)

Successful business leaders think fundamentally differently than others - in a more "integrative" and expansive way. Emulating what successful leaders do is dangerous; instead, learn how these leaders think. This "integrative thinking" can be taught; we can all learn how to do it, and experience the many benefits.

(Hardback)

Companies can't survive without innovating. But most put far more emphasis on generating Big Ideas than on executing them turning ideas into actual breakthrough products, services, and process improvements. This book reveals how to execute an innovation initiative whether a simple project or a grand, gutsy gamble.

(Paperback)

(Hardback)

Shows the phenomenal success of the positive-deviance approach in alleviating some of the world's toughest, most complicated and diverse problems such as malnutrition in Vietnam, female circumcision in Egypt (a practice dating back thousands of years), and the rise of MRSA infections in hospitals around the world.

(Paperback)

"The vast majority of word-of-mouth happens offline, in everyday conversations. This book offers simple concepts plus practical guidance for individual professionals, teams, and complex organizations to be part of those conversations in ways that grow their business"--

(Paperback)

(Hardback)

Drawing from more than twenty case studies, this book illustrates how Balanced Scorecard adopters have taken their tool to the next level. It provides an account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements.

(Paperback)

"Originally published in Harvard Business Review in June 2004 "--Title page verso.

(Hardback)

Reveals the question most critical to your company's future: 'Would you recommend us to a friend'. This title provides a blueprint for long-term growth and success.

(Paperback)

The most clever, sidesplitting collection of lawyer jokes . . . bar...

(Paperback)

Rev. pbk. ed. of: Think twice: harnessing the power of counterintuition. c2009.