(Hardback)

By analyzing the wisdom of famous leaders, this book shows readers to learn about the importance of courage, persistence, decisiveness, and communication as the foundation of a strong leader. It provides crucial advice for those who aspire to become effective leaders in any position.

(Hardback)

"Giving customers a good experience is still the route to loyalty, a good brand, and profitable sales. Here is how businesses large and small deliver it. And how you can, too"--Foreword.

(Paperback)

(Hardback)

Details a holistic five-step plan for both reducing the negative and exploitive nature of the current system and ensuring positive social and economic growth for the future. This book calls for a re-examination of ideals, and urges business away from competition and rivalries and toward a globally-conscious and constructive model.

(Hardback)

As information technology becomes essential within organizations, the reputation and role of the CIO has been diminishing. To regain credibility and avoid obscurity, CIOs must take on a larger, more strategic role. This book shows how CIOs can bridge the gap between IT and the rest of the organization and make IT a strategic advantage.

(Hardback)

Is your company delivering products to customers at the right time, place, and price - with the best possible availability and lowest possible cost and working capital This book explains how to reinvent your supply chain to avoid those errors and turn your supply chain into a competitive weapon that produces economic profit for your firm.

(Paperback)

(Hardback)

(Paperback)

(Hardback)

(Hardback)

As a leader it's your job to get the most talent, energy, knowledge and innovation out of your employees. But how do you tap into that collective intelligence This book focuses on the business and management use of social media, not on the technologies themselves.

(Hardback)

(Paperback)

In The Token: Common Sense Ideas for Creating Diversity in Your Organization, your new token Black friend, Crystal Byrd Farmer, acts as the bridge between majority white organizations that are dedicated to social justice and affirmative action and the diverse people in community they want to recruit.

(Hardback)

"The Truth About Middle Managers: Who They are, How They Work, Why They Matter".

(Paperback)

(Hardback)

(Paperback)

(Hardback)

Argues that winning the war for leadership talent is about much more than frenzied recruiting tactics. This book describes how to create a winning employee value proposition that makes a company attractive to talent, and move beyond recruiting hype to build a long-term recruiting strategy.

(Hardback)

In a marketplace fueled by intangible assets, anything less than optimal workforce success can threaten a firm's survival. This work shows how to create a "Workforce Scorecard" that identifies and measures the behaviors, competencies, mind-set, and culture required for workforce success and reveals how each dimension impacts the bottom line.

(Hardback)

(Hardback)

Why is it so hard to get teams to perform to their potential Why does conflict happen even when intentions are aligned - and is that conflict harmful, or can it actually help the group dynamic This book explores the social and psychological research to reveal counterintuitive lessons about teams.

(Paperback)

To be a successful manager, you need to master the skills that characterize strategic thinking from examining situations to interpreting information and know how to apply those skills on the job. This title helps you learn to: understand what strategic thinking is and why it is valuable; and view strategic thinking as a process.

(Hardback)

Three management and technology consultants argue that rather than either letting research and development departments have a free hand, or subjecting them to strict conditions, corporate managers should integrate the department's directions into the company's overall strategy. Annotation copyright