(Hardback)

Aims to prove that business process improvement is not a fad. This book addresses the backlash against process movements like reengineering, by explaining why businesses can decline even as process reform is creating dramatic efficiencies and savings. It presents an economic model for deciding which business processes are worth the investment.

(Hardback)

Offers ideas and provides an outlook on critical economic issues facing businesses and governments around the world. Consisting primarily of articles originally published in "The McKinsey Quarterly", each volume combines provides the insights that leaders need to operate effectively in the global economy.

(Hardback)

Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable. This book overturns these assumptions. It demonstrates that lower-skilled employees in call centers, repair services, product assembly aren't expendable.

(Hardback)

What are the emotional and psychological challenges of leadership, and what can we learn from others' journeys This book uses literature as the means by which we can 'go inside' and gain insight into the emotional and psychological challenges of leadership.

(Hardback)

Shaken by the dramatic inroads made by Japanese competitors into high-tech electronics, a number of US electronic firms joined forces in 1982 to form the first US for-profit research consortium: MCC (Microelectronics and Computer Technology Corp.). This book describes MCC's formation and the problems it encountered.

(Hardback)

(Hardback)

"Today's leaders are in competition for the trust and confidence of those they lead more than ever before. Dempsey and Brafman assert that the nature of power is changing and should not be measured by degree of control alone. They offer principles for adaptation and bring them to life with examples from business, academia, government, and the military."--Jacket flap.

(Hardback)

Real IT Business, The: How CIOs Create and Communicate Value

(Hardback)

(Paperback)

The scale and speed of change is unprecedented in our lifetime. When the SHIFT Hits Your Plan exposes how massive change will impact the way work gets done and how organizations recruit, manage, and retain talent. The book will inspire new ideas and challenge assumptions about business and help lay out a game plan to make change work.

(Hardback)

Projects are the engines that drive innovation from idea to commercialisation. Based on a study of more than 600 projects in a variety of businesses and organisations across the globe, this title provides an adaptive model for planning and managing projects to achieve superior business results.

(Hardback)

Unlocking the hidden value of intellectual property as a major lever of value creation.

(Paperback)

(Hardback)

Talking about the leadership discussion, this work provides a hands-on program that helps executives succeed with leadership challenges. This book argues that it is not enough to gauge leaders by personal traits such as character, knowledge, style, and values. It tells that effective leaders know how to connect their attributes with results.

(Paperback)

What can you, as a manager, do to attract top talent and keep your company's high-performing employees This title helps you learn ways to stay competitive in the war for talent by using creative and effective retention strategies, including: managing or removing common obstacles to retention, such as burnout and work-life imbalance.

(Hardback)

Drawing on examples from companies including Google, Disney, IBM, and Microsoft, this title explains six business tools leaders use, and shows how HR can apply these tools to talent management. It is suitable for HR professionals seeking to sharpen their decision-making prowess.

(Hardback)

(Hardback)

Gives managers a mental model, along with tools to manage risks. This book contains a model that divides risks into two categories: knowable and therefore learnable, and unknowable and therefore difficult to prepare for. It shows readers how to analyse their knowable risks, helping them appreciate the quality and utility of their own analysis.

(Paperback)

This is a book about managing risks in a project environment. It is intended to enhance readers' understanding of the nature and presence of risk by raising the organisation's awareness of the risks it faces, and formalising the systems needed to deal with and learn from those risks.

(Paperback)

(Paperback, 20-Minute Manager Series)

What it takes to make your meetings productive, not painful. About the series: Get up to speed "fast" on essential business skills. Whether you're looking for a crash course or a brief refresher, you'll find just what you need in HBR's 20-Minute Manager series. Advice you can quickly read and apply, from the most trusted source in business.

(Paperback)

Meetings are unavoidable--but they don't have to be unproductive. This tool-packed guide will help readers transform meetings from time-sinks to springboards for effective action by learning how to: - Set smart agendas - Keep meetings on track - Handle problem behaviors and time-wasters - Motivate participants to take action.

(Hardback)

Rocked by a flurry of high-profile sex discrimination lawsuits in the 1990s, Wall Street was supposed to have cleaned up its act. It hasn't. This work serves as an indictment of how America's financial capital has swept enduring discriminatory practices under the rug.

(Hardback)

How can spirituality and pursuit of meaning increase employee job performance and workplace happiness