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(Hardback)

By: Serbrenia J. Sims

ISBN: 9780275949464
Readership/Audience: Tertiary Education
Publication Date: Aug 1995
Publisher: Bloomsbury Publishing PLC
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If institutions of higher education are serious about improving quality in both their educational and administrative components, then they should look to Total Quality Management (TQM) as an all encompassing method for achieving these objectives.


(Hardback)

By: Kenneth Lasson

ISBN: 9781890862084
Readership/Audience: Professional and Scholarly
Publication Date: Mar 2003
Publisher: Bancroft Press
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