(Paperback)

This book will open your eyes up to the value and importance of creating a business model that has recurring revenue. Learn the three types of recurring revenue models and how you can identify a niche in your current business or new business to create one or multiple new forms of recurring revenue that will give you predictability, stability and increase your businesses enterprise value.

(Hardback)

Fun to read yet full of powerful business information, this guide provides a comprehensive toolkit for crafting winning strategies in today's competitive environment.

(Hardback)

A priceless resource for seasoned as well as first-time executives, this is the playbook that explains how to recruit better people and build stronger, more effective teams.

(Hardback)

(Paperback)

(Paperback, Second Edition)

Offers an introduction to asset pricing, optimal portfolio selection, risk measurement, and investment evaluation. This title includes research in the area of incomplete markets and unhedgeable risks, and a chapter on finite difference methods. It integrates detailed examples and MATLAB codes.

(Paperback)

A practical, step-by-step reference guide for improving your customer service through the nine rules of great service.

(Paperback)

(Paperback)

(Paperback)

Analyses eleven cases of Australian high-technology innovation, exploring where we have gone right and where more could have been achieved. Drawing lessons from both the successes and failures, this title provides insights into Australian innovation management, and the challenges that lie ahead.

(Hardback)

This volume is the first practical guide for developing productivity measurement systems. An important tool for organizations, this step by step guide discusses how to measure productivity and then how to use this measurement.

Robert Pritchard's guide first presents a detailed description of the development and uses of ProMES.

(Hardback)

Dr. Woodside picks up where other books on maxi-marketing leave off, to prove that the effectiveness of image and linkage advertising can be measured, and to show advertising professionals how to do it.

(Paperback)

How serious is medical care inflation in the United States For many years, price indexes for medical care have outstripped the overall rate of inflation.

(Hardback)

An examination of how newspaper and television journalists reported the 1988 forest fires in and near Yellowstone National Park; America's oil spill on March 24, 1989 in Alaska's Prince William Sound; and California's most expensive earthquake, south of San Fransisco on October 17, 1989.

(Hardback)

(Paperback)

(Hardback)

Political scientists and media specialists accept the commonplace assumption that the mass media have a profound and direct impact on virtually every aspect of the political process, yet remarkably few systematic studies examining the relationship between media and policy exist.

(Hardback)

(Paperback)

and moral restrictions concerning lies, deceit, violence, and censorship, this book argues for substantive positions concerning what we should, rationally, hold as the moral rights and duties of journalists and the media.

(Hardback)

and moral restrictions concerning lies, deceit, violence, and censorship, this book argues for substantive positions concerning what we should, rationally, hold as the moral rights and duties of journalists and the media.

(Paperback)

A new interest in media organisations is making itself felt, as more attention is paid to the influences which shape what is produced and distributed by the media. This book argues that previous work has sometimes neglected the way in which organisations are influenced by the wider context of society.

(Paperback)

Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself.

(Hardback)

A workplace mediation program supplements or replaces institutional grievance processes in order to increase job satisfaction, boost productivity, reduce employee turnover, and decrease the chances of legal action.

(Hardback)

Medical tourism, a complex interplay of healthcare, economics, and culture, offers both opportunities and challenges for patients, providers, and nations alike.