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Local store marketers need to put their loyal customers to work, encouraging them to talk about the store to their friends, family members, and others in their social networks.

(Hardback)

Radical developments in financial management, spurred by improvements in computer technology, have created demand for people who can use modern financial techniques combined with computer skills such as C++.

(Hardback)

As Bateson demonstrates so eloquently, the relationship between nonprofit organizations and all these stakeholders is built on trust, need, compassion, andabove all elsehope.

Building Hope tells, from the trenches, what it's like to lead and manage a nonprofit agency.

(Hardback)

A guide for establishing, maintaining, and evaluating an in-house organizational leadership and management development program.

(Paperback)

Building on the Promise of Diversity is Thomass impassioned wake-up call to bring diversity management to a wholly new level. This original, thoughtful, yet action-oriented book will help leaders in any setting break out of the status quo and reinvigorate the can-do spirit of making things better.

(Hardback)

With an emphasis on building success in today's multicultural workplace, Fine describes the truly multicultural organization, one that values the cultural differences among its employees and knows how to create policies and practices that encourage the full productivity of all employees.

(Hardback)

Kevin Maromonte, a specialist in corporate performance improvement, maintains that the next logical necessary step in the evolution of quality management is no less than the abolition of all company quality departments, including the Quality Assurance and Total Quality Management (TQM) departments, and their specialized functions.

(Hardback)

This book explores the perspectives of experienced practitioners, sharing ideas about building and sustaining organizational strength through workforce development practices and systems.

(Hardback)

(Hardback)

This book provides an insider's view of how today's blockbuster companies arrived at the top and explains how your business can do the samein good economies or bad.

Howand whydid revolutionary companies like Google, Apple, Cisco, and Southwest Airlines come about

(Paperback)

This book provides an insider's view of how today's blockbuster companies arrived at the top and explains how your business can do the samein good economies or bad.

Howand whydid revolutionary companies like Google, Apple, Cisco, and Southwest Airlines come about

(Paperback)

The founders of Home Depot describe how they started their business on a shoestring and its dramatic growth into a multi-billion-dollar corporation, emphasizing their belief that morals, ethics, and principles should be the foundation of any business.

(Hardback)

A team of interdisciplinary experts provides an up-to-date review of current theories, empirical research, and management strategies that will help organizations address workplace bullying through both prevention and intervention.

(Hardback)

An intriguing collection of insider information on little known aspects of commonly used business techniques, instruments, policies, and personalities that influenced the rise of the world's most successful business system.

(Hardback)

(Hardback)

This collection of essays represents a comprehensive socio-political analysis of public and private bureaucracy, emphasizing its dangerous ramifications for democracy and individualism.

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What is the role of the public bureaucracy in social, economic, and political development What are the alternatives of development for newly emerging nation-states How does a bureaucracy satisfy or inhibit the requisites of democratic development Twelve outstanding scholars--Joseph LaPalombara, Fritz Morstein Marx, S. N. Eisenstadt, Fred W. Rigg

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The Marshall Plan has been widely regarded as a realistic yet generous policy, and a wise construction of the national interest. But how was the blend of interest and generosity in the minds of its initiators transformed in the process of bureaucratic administration Hadley Arkes studies the Marshall Plan as an example of the process by which a nat

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Vaugh, Executive Director, International Association of Chiefs of Police

Burnout in Blue confronts the problem of poor police performance and shows police supervisors how to identify and deal effectively with marginal, unresponsive subordinates.

(Paperback)

Vaugh, Executive Director, International Association of Chiefs of Police

Burnout in Blue confronts the problem of poor police performance and shows police supervisors how to identify and deal effectively with marginal, unresponsive subordinates.