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Defining Hybrid Heroes: The Leadership Spectrum from Scoundrel to Saint defines the hero (and his or her journey) from a hybrid perspective, exploring the spectrum from scoundrel to saint. It utilizes a more dynamic and situational outlook, regarding heroism not only as a personal characteristic, but also as a series of heroic acts within a given situation.

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What makes a great boss But application of all five defines what it means to be a great boss, to be successful in good times and bad, through change and adversity, and to be recognized as such by the people you work foras well as by the people who work for you.

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When it comes to customer service, only extraordinary will do. Discover the three elements common to all exceptional service experiences.

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Synopsis coming soon.......

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What causes a leader to fail Gain insight into the collapse of six high-profile CEOs--including valuable lessons that can keep you from making the same mistakes.

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Features behind-the-scenes look at Coca-Cola's design-led strategy for growth. This title shows how any business can use the same approach to get to the next level. It is a must read for leaders, creatives and entrepreneurs.

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Designing Dynamic Organizations shows business leaders at all levels how to grapple with problems of restructuring. Based on author Jay Galbraith's world-renowned approach, this guide includes examples and worksheets that pilot readers through the essential steps of organizational design.

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This volume reports the results of a series of investigations of the properties of writing tasks, their authors' intentions, and the responses that these tasks evoked in student-writers and teacher-raters.

(Hardback)

An analysis of what determines the level and structure of executive compensation. Arguing that structural characteristics of the firm are equally decisive as corporate financial performance, it investigates the effects of each of these factors and offers a guide to assessing executive compensation.

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A solid, result-getting strategy for motivating and leading the sales force, intended for sales executives and their staffs, and emphasizing a "feels right" back-to-basics approach.

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An overview of the policies, processes and innovations of global business leaders. It surveys current practices in global leadership development as pursued by different countries, and with regard to women in leadership positions, then discusses effective organizational processes.

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"In today's economy corporations are emphasizing performance improvement over increasing head count. Self-managed work teams, empowerment of employees, and organizational learning all present different"

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While sales negotiation is traditionally considered a formal process conducted by teams of buyers and sellers, this handy reference recognizes that negotiating strategies and techniques are actually required in many instances in day-to-day selling activities as well, and provides advice geared to the salesperson's specific daily needs.

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This book provides research-based evidence within the Competing Values Framework to examine women's leadership styles, demonstrate their suitability for senior management positions, and show how employers must embrace women in leadership roles in order for their companies to be diversified and globalized.

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The thesis of this volume is that writing done by students who control their own topics, who have genuine purposes for writing, and have a real, known audience, is quite different and valuable in its own right.

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In a recent series of ground-breaking psychological experiments, volunteers were shown a 30-second film of some people playing basketball and told to count the number of passes made with the ball.

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