(Hardback)

The presentations are broad-based yet detailed, making this volume valuable to a wide range of readers: managers and policy-makers of non-profit organizations, scholars of managerial education, management program funders, consulting and technical service groups, as well as non-profit organization leaders.

(Hardback)

This work seeks to show how to appreciate and use Mis technologies to acquire a better understanding of a company's total operations toward the goal of achieving a higher level of competitive advantage.

(Paperback)

For technical professionals in all fields, a practical guide to enhancing communication, interpersonal, and managerial skills.

(Hardback, 4th edition)

This analytical volume looks at emerging fiscal trends and introduces the tools for effective financial management to American business professionals in the public, private, and nonprofit sectors.

(Hardback)

This text provides a human resource perspective to sales force management. It describes sales forces as complex systems of human interactions and shows how a decision in one area is likely to have direct, but also more or less desirable and lasting effects, on other aspects of the sales force.

(Hardback)

This book is designed to help MIS and information center managers and their staffs to efficiently and cost effectively meet the needs of end-users in their organizations.

(Paperback)

Explores the application of a variety of financial and merchandising strategies for maximising access to markets.

(Paperback)

An up-to-date tool for developing effective PR strategies. Whether your interest is for your own business or for the field of media relations, Effective PR: Be Your Own Expert: Teach Yourself provides a straightforward guide to all the aspects of the field.

(Hardback)

Shows how managers can deal effectively with difficult and troublesome employee behaviour, so as to enhance productivity and employee morale. The author discusses common disruptive behaviours and offers practical, legal and technical advice, including details of a progressive penalty system.

(Hardback)

Competition in the generation, transmission, and distribution of electricity is of increasing interest to policy makers as well as to buyers and sellers of power. This work focuses on mergers, but the economic principles explained here will be useful in analyzing many important issues flowing from growth of competition in electric power.

(Hardback)

Electronic mail and message handling is a rapidly expanding field which incorporates both telecommunications and computer technologies. It combines the old technologies of telex, telegram, and analog facsimile with the new systems of Teletex, digital facsimile, and computer-based messaging.

(Paperback)

(Hardback)

(Hardback)

(Hardback)

This text provides critical information to help organizations improve their emergency communications, including the tools, automation technology, and processes of crisis notification.

To grasp the importance of emergency notification, imagine this scenario: A shooter is on the loose at a college campus.

(Hardback)

The challenges facing a solo entrepreneur when calamity strikes are unique in the realm of disaster planning, and the only effective strategy for preventing a business failure after an unexpected major setback is to have a clearly thought-out emergency backup plan.

(Hardback)

Explores world-wide developments in the field of business ethics, covering such issues as: the BCCI scandal; the IBM-Fujitsu case; intellectual property rights; ethics and international law; and ethics and developments. It includes an introduction that summarises major themes contained in the book.

(Paperback)

Emerging market economies (EMEs) have become the darlings of international investors and the focus of enormous attention in academic, media, and policy circles.

(Hardback)

Regional Intergovernmental Organizations (REIGOs) have increased in number and importance since World War II and have assumed critical roles in both the economic and the political realms.

(Hardback)

Bauer and the editors of this volume examine five selling trends today and provide discussion and real-world examples of them.

(Paperback)

The real story of the companies that run our everyday lives by the author of Tescopoly.

(Hardback)

Some of the key topics include the measurement of mood, emotion and feeling in an advertising context, the effects of mood on recall and advertising effectiveness, the interaction of the message with the emotional make-up of the recipient,and the structural aspects of an ad and how they relate to emotional responses.

(Paperback, Second Edition)

The one skill the project manager was never trained on is the one he cant succeed without!

(Hardback)

Spanning a variety of disciplines, theories, and methods, the editors and the contributors to this uniquely cross- and interdisciplinary volume explore the factors that provoke emotions in the workplace, their effects, and how they should be managed.