(Paperback)

What is a difficult conversation Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.

(Hardback)

Discover the principles, practices, and insider secrets of paid professional speaking success in 77 instant-access microchapters that will help you market your smarts, monetize your message, and dramatically expand your reach and revenue.

(Paperback)

Provides advice for choosing an appropriate format, style, and tone; discusses overcoming writer's block and avoiding sexual bias; and provides tips for writing for special purposes.

(Hardback)

(Paperback)

Improve your grammar and punctuation at work and make your business writing perfect. Part of the Business Communication Pocket Guides series.

(Hardback)

(Paperback)

In an office that blends generations, genders, and cultures, the environment can be ripe for confusion and social blunders. Learn how to create an atmosphere of respect and productivity among your diverse group.

(Paperback)

Too many ambitious women strive to accomplish all their goals alone, leading to dangerous levels of stress and anxiety. Learn how a strong support network and meaningful connections are crucial not only to your long-term success, but to your peace of mind.

(Paperback)

Picking up where How to Get a Meeting With Anyone left off, this standalone book features case studies, tips, and tools to help readers break through to more of their top accounts even more effectively than before.

(Paperback)

This book provides a step-by-step method for negotiation that aims to ensure that satisfactory agreement is reached with even the most intransigent people. The author also co-wrote "Getting Past Yes".

(Paperback)

With case studies, micro strategies, and example language, this title helps readers learn communication skills that can be practiced and implemented immediately. Whether you're a star performer or a struggling novice, it give you the building blocks you need for various conversations you may have.

(Paperback)

Never go into an important conversation feeling unheard, unprepared, or uniformed again---Lena Sisco, former Navy intelligence officer and interrogator, shares her proven SISCO method to become a master negotiator, trusted interviewer, and engaging conversationalist.

(Paperback)

How understanding the signaling within social networks can change the way we make decisions, work with others, and manage organizations.

(Hardback)

New York Times bestselling author, Donald Miller, makes growing a small business accessible to anyone.

(Paperback)

(Paperback)

Make fear of your audience a thing of the past with this book from the How To: Academy series.

(Paperback)

Faced with a looming writing deadline and not even enough time to compose a clear sentence, how do you avoid the paralysis of writers block Learn the easy four-part DASH approach to writing well under pressure.

(Paperback)

Helps you ensure you perform with passion, power and persuasion; at your very best. Whether you are chasing a job, planning a pitch, giving a speech at a wedding, presenting to one or one thousand people, this book helps you discover how to: use the rule of three to win any audience over; and prepare so you can be yourself - but better.

(Paperback)

Learn how to turn the supposedly unreachable people in your lives into allies, devoted customers, loyal colleagues, and lifetime friends.

(Paperback)

(Paperback)

The right story can convey who you are, what you want to achieve, and why others should care. Have you learned yet how you can use your personal experiences to achieve professional success

(Hardback)

Drawing from her own research sessions, as well as stories from and interviews with marriage counsellors, life coaches, filmmakers, podcast hosts and other real-life listening experts, Ximena Vengoechea shows us how to listen better so that we can all feel heard, connected and understood in a world that keeps getting louder and louder.

(Hardback)

"A book about how to use words in a way that is most persuasive"--

(Hardback)

Synopsis coming soon.......