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A study of the communication skills needed to help people reach leadership positions in industry. Company presidents, CEO's and division leaders describe how they responded to the demands of a new position, prepared for important meetings or dealt with unexpected problems or challenges.

(Hardback)

Talks about improving communication by focusing on listening, and in the process, developing more effective leadership skills throughout the organisation. This work aims to explore ways in which managers and front-line employees alike can elevate listening to the level of influence itself - to maximise conversational value and relationships.

(Hardback)

Focusing on the adoption of color television standards in France, this work notes the degree to which technical standards are the result of political and economic phenomena and demonstrates how small technical differences are exploited for large gains.

(Hardback)

A remarkable, business-oriented guide for people at all levels and in all capacities in today's organizations--where the ways in which ideas are expressed are at least as important as the ideas themselves.

What makes Meyer's book enjoyable and so easy to read, grasp, and is his use of personal anecdotes.

(Paperback)

Small business that need to learn how to grow their business without the help of a business consultation, this book is written for you.

(Paperback)

(Paperback)

This companion workbook to "The Back of the Napkin" helps readers put Roam's principles into practice with step-by-step guidelines. It's filled with case studies, do-it-yourself exercises, and plenty of blank space for drawing.

(Hardback)

Clothing serves as a system of signs that helps to order social interaction by identifying and locating individuals and groups within society.

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Eager for that new job Expanding your business base Whatever your goal, there's simply one skill you absolutely must have to succeed - verbal fluency. Susan RoAne, keynote speaker and author provides you with easy solutions, can't-miss guidelines and vital do's and dont's in the fine art of conversation.

(Hardback)

(Paperback)

Is your boss a Perfectionist," demanding flawless results Do you have Can-Do" employees who can't deliver Does a Drain" siphon away your time You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.

(Paperback)

One of the Sunday Times Top-10 Best Summer Reads

Today, the very word meeting conjures up images of time wasted in badly lit, airless offices.Hour after hour. Day after day.
David Pearl can change that and in this book he shows how you can take back control of your working life.

(Hardback)

An unprecendented examination of the art of communication and how it affects all areas of human endeavour.

(Paperback)

Without Saying a Word explains how even the subtlest motions have meaning. Distilling decades of research, the book deciphers these unspoken signals.

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Words at Work gives you quick-and-easy recipes for the most important letters, reports, and proposals. It steers you around the potholes of punctuation, usage, and grammar. Soon all your business documents, from press releases to e-mail, will reflect your best work--and leave you enough time to do that work!

(Paperback)

(Paperback)

Bridges the gap between culture textbooks and how-to guides about global business and communication. This book covers topics ranging from general etiquette to business philosophies. Suitable to both professionals and newcomers, it helps overcome cultural misunderstandings, and helps establish effective working relationships around the world.

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(Hardback)

This book is a landmark guide full of practical examples and sound advice for communicating online concisely and effectively.

(Hardback)