(Paperback)

The people management secrets that experts and top professionals use.

(Hardback)

Dennis Daley's study examines the process of designing a performance appraisal system from determining its organisational purpose to constructing an objective appraisal instrument for measuring employee performance.

(Paperback)

In tracing the intellectual roots of business leadership, the author argues that until recently, spirit and soul have been absent from the major models. He outlines five ideas about leadership and defines a focus that must exist in order to understand the leaders' role in relation to the workers.

(Hardback)

To compete in today's business environment, corporations must be globally responsive--particularly when it comes to the often-neglected task of human resource management.

(Paperback)

(Paperback)

This workbook describes the principles and techniques of marketing. Part 1 discusses the principles and components of marketing, audits, research, targeting forecasting and communications. Part 2 provides a planning manual which guides the user through the production of a marketing plan.

(Hardback)

STEP is a job analysis-based human resource management system that was specifically developed, over more than two decades of research at the Human Resources Center of The University of Chicago, for higher-level positions in business and industrial organizations.

(Hardback)

Among the topics discussed are the psychometric properties of a leading integrity test, the theoretical foundation for overt honesty tests, the accuracy of tests and ways to reduce classification errors, applicants' reactions to tests, and the organizational climate of honesty.

(Paperback)

Workplace bullying can damage both staff and the organisation they work for. This practical guide explains how to identify bullying and deal with it effectively, or better still, prevent it.

(Hardback)

Conversely, corporate vendors can forestall revenue losses and undesirable side effects of discount schedules by constructing schedules according to examples in the book.

Using actual price schedules, the authors analyze the ideas, theory, hazards, and advantages inherent in the schedules.

(Paperback)

(Hardback, 2nd edition)

The definitive introduction to the field of human resource development-fully updated and revised for a new generation of teachers, students, and practitioners

(Hardback)

Addresses privacy-related issues in the workplace, including how to balance employee privacy interests with business needs and the role of computers in monitoring employees. This legal issue has grown in importance in the last 20 years and this book aims to cover developments.

(Hardback)

Written for human resources managers and executives, this book takes a pragmatic approach to a problem all organizations face, but is often neglected in management handbooks: what to do about the problem employee

(Hardback)

(Paperback)

(Hardback)

(Hardback)

Productivity and Value takes a critical look at the generic concepts of productivity as they are used in most of the conventional literature. In this compelling book, the author challenges the concept of total-factor productivity as a valid indicator of successes or failures in economic policy and in the economy generally.

(Hardback)

The concern of this work is how to structure work so that people can and will want to maximize their productivity using a special approach to measurement and improvement of organizational productivity defined by the author - ProMES (Productivity Measurement and Enchancement System).

(Paperback)

Taking a broad scope, the book considers ways of integrating wellness into workplace policies: of employers working collaboratively with employees to create working environments that promote health for all, and address the impact of the workplace's practices on the wider community.

(Hardback)

Cutback management is a way of life for most public and private sector organisations today. This book explores the cutback management environment that policy and decision makers face, and lays out effective approaches to deal with this environment at both state and local level.

(Paperback)

(Paperback)

A practical guide for managers for implementing effective performance management systems in the workplace.

(Hardback)

Quality is an important competitive issue as customers demanding quality make it imperative to businesses to take it into serious consideration. This book, with an accounting perspective, examines how to define quality concepts as they relate to the specific activities of particular companies.