(Paperback)

Synopsis coming soon.......

(Hardback)

(Hardback)

"Structured around Robert W. Palmatier's First Principles - all customers differ; all customers change; all competitors react; all resources are limited - this textbook serves as a guide to a student's first course in marketing. It introduces the key concepts, processes and data-driven tools that are crucial to meeting the challenges that twenty-first century marketers face"--

(Hardback)

A priceless resource for seasoned as well as first-time executives, this is the playbook that explains how to recruit better people and build stronger, more effective teams.

(Hardback)

This volume is the first practical guide for developing productivity measurement systems. An important tool for organizations, this step by step guide discusses how to measure productivity and then how to use this measurement.

Robert Pritchard's guide first presents a detailed description of the development and uses of ProMES.

(Paperback)

Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself.

(Hardback)

A workplace mediation program supplements or replaces institutional grievance processes in order to increase job satisfaction, boost productivity, reduce employee turnover, and decrease the chances of legal action.

(Hardback)

Garment making has traditionally been a conservative industry in terms of technical innovation. In addition to research in trade and business sources, this book is based on interviews with clothing manufacturers, capital goods suppliers to the clothing industry, industry consultants, industry associations, and official industry bodies.

(Hardback)

These childhood issues, added to workplace problems such as age, sex and race discrimination, sexual harassment, ineffective job placement, and lack of appreciation for the skills and expertise of the mid-life employee can all work against achieving a highly productive work force.

(Hardback)

Students and professionals in the areas of personnel management, business administration, military studies, or anyone interested in the use of new technology in the testing and evaluation of personnel, will find Military Personnel Measurement a valuable resource.

(Paperback, 2nd edition)

This book is an essential weapon for anyone looking for funding in the extremely competitive grantseeking world. It explains how and why to approach both public and private sponsors with not just information, but persuasion, for the best chance for success.

(Hardback, 2nd edition)

This book is an essential weapon for anyone looking for funding in the extremely competitive grantseeking world. It explains how and why to approach both public and private sponsors with not just information, but persuasion, for the best chance for success.

(Hardback)

(Paperback)

(Hardback)

This text presents comprehensive analyses of human resource strategies pursued by multinational organizations worldwide, as they struggle to deal with an increasingly competitive and complex global marketplace. It seeks to help HR executives and policy-makers devise workable coping strategies.

(Hardback)

Essentially a reference book for identifying job descriptions and developing responsibility categories as an aid to understanding the design of work. Aims to help management make better decisions in the core areas of human resource management, such as reward system design and training.

(Paperback)

(Hardback)

(Paperback)

Fact: Wellness programs benefit the bottom line. Wellness expert Stephenie Overman helps managers take practical steps to overcome these deficiencies and build successful workplace wellness programs that result in tangible, bottom-line benefits for organizations.

(Hardback)

Fact: Wellness programs benefit the bottom line. Wellness expert Stephenie Overman helps managers take practical steps to overcome these deficiencies and build successful workplace wellness programs that result in tangible, bottom-line benefits for organizations.

(Paperback)

Not Just Getting By chronicles groundbreaking thinking and research on new and innovative workforce development initiatives to create flexible and collaborative programs and policies. Author Mary Gatta builds on extensive interviews and focus groups with 128 women enrolled in ...

(Hardback)

One of the most difficult questions facing human resource managers in both the public and private sectors is how to determine the relative worth of different types of jobs and to set compensation accordingly.

(Hardback)

This book outlines an operations vision based on proven principles of management and organization science that can guide the way into an emerging service era.

Glenn Bassett looks at a variety of service industries from the perspective of cost and quality management.

(Hardback)

Riahi-Belkaoui's research shows that U.S. firms, and possibly firms elsewhere, resort to the underutilization of their resources, a phenomenon known as organizational and budgetary slack.