(Hardback)

(Hardback)

A unique, comprehensive report discussing the potential and the organizational constraints of employee empowerment.

(Hardback)

As the way work is done changes, and organizations "flatten themselves down" in response to the demands of the global economy, front-line managers need a broader set of skills than ever before. This text examines what is necessary to become an effective front-line manager.

(Hardback)

With downsizing, layoffs, and other retrenchment measures afflicting both public and private sectors, outplacement consulting has become a major human resources (HR) industry. This work explores the changes that have taken place in the outplacement process and in its practice.

(Paperback)

Equipment leasing is one of the most complex aspects of business finance in existence.This comprehensive volume provides the legal, financial, and business background essential for evaluating, negotiating, and documenting successful equipment lease transactions.

(Paperback)

The Complete Guide to Sales Force Incentive Compensation is a practical, detailed roadmap to building a fair compensation system by creating motivating incentives that produce positive outcomes.

(Hardback)

In this groundbreaking work, an expert in transgender explains practices and policies that will lead to a healthier, happier workplace.

As The Complete Guide to Transgender in the Workplace demonstrates, there is a strong business case for treating transgender workers with dignity.

(Paperback)

The Conflict and Communication Activity Book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations.

(Paperback)

There are many complex relationships among employees within a company, as well as between employees and clients. The author invented this communication method, The Conversation Blueprint, to help employees, managers, and clients work together through productive, educated, and respectful conversations.

(Hardback)

The Seven S Framework, a management concept developed by Tom Peters and Robert Waterman while at McKinsey and Company, is combined with the author's own Customer Loyalty Pyramid to form the basis of this work.

(Hardback)

Fertakis here offers a comprehensive discussion of administrative controls as they apply to major organizations, with particular emphasis on the interrelationship between accounting and administrative controls.

(Hardback)

Recent technological and environmental changes have shifted the operations of management control systems from meeting separate, individually based budgetary goals to management control techniques that emphasize group and team control structures.

(Hardback)

Designed as a comprehensive text for advanced courses in personnel selection and classification, the three volumes that comprise The Economic Benefits of Predicting Job Performance take a different approach than that taken in most previous works on the subject.

(Hardback)

Designed as a comprehensive text for advanced courses in personnel selection and classification, the three volumes that comprise The Economic Benefits of Predicting Job Performance take a different approach than that taken in most previous works on the subject.

(Hardback)

Designed as a comprehensive text for advanced courses in personnel selection and classification, the three volumes that comprise The Economic Benefits of Predicting Job Performance take a different approach than that taken in most previous works on the subject.

(Hardback)

Written for human resources and training professionals, this book addresses the recurring problem for managers and corporations of how to efficiently cost effectively and humanely motivate employees to work at or near their full potential. The author also develops his own Effort-Net Return model.

(Hardback)

There are few absolutes in business, but here is one: Thriving businesses employ a superior team. In this book, business veteran Ken Tanner guides entrepreneurs through the three critical components of staffing a businessrecruiting, teambuilding, and retention.

(Hardback)

In addition to helping you level the playing field with technology salespeople hawking everything from handheld devices to complex networks, Rhoads answers the following questions:

How do I get the promised benefits of information technology

(Hardback)

The consummate sales pro helps entrepreneurs and their salespeople improve results by selling more goods or services more consistently-and at higher price points and greater margins.

(Paperback)

A concrete plan for putting emotional Intelligence (EI) to work makes all the difference---and here is yours. The EQ Difference delivers real examples, self-assessment tools, team-focused exercises and more to help you leverage EI, raise your organizations emotional quotient, and fuel a surge in productivity and morale that will boost your bottom line.

(Paperback)

For smart and strategic hiring managers looking to take their evaluation skills to the next level, this practical guide provides 250 behavior-based questions to help you asses the emotional intelligence (EQ) skills of job applicants

(Hardback)

Written by leading executive search consultants and human resources executives this book provides coverage of the mechanics of business executive recruitment, focusing particularly on the interaction between corporate personnel professionals and the headhunters who serve them.

(Paperback)

The Facility Manager's Guide to Finance and Budgeting is the first primer designed to teach them the ropes quickly, concisely, and with minimum pain.

(Hardback)