(Paperback)

(Paperback)

(Paperback)

Analyses eleven cases of Australian high-technology innovation, exploring where we have gone right and where more could have been achieved. Drawing lessons from both the successes and failures, this title provides insights into Australian innovation management, and the challenges that lie ahead.

(Hardback)

This volume is the first practical guide for developing productivity measurement systems. An important tool for organizations, this step by step guide discusses how to measure productivity and then how to use this measurement.

Robert Pritchard's guide first presents a detailed description of the development and uses of ProMES.

(Hardback)

Dr. Woodside picks up where other books on maxi-marketing leave off, to prove that the effectiveness of image and linkage advertising can be measured, and to show advertising professionals how to do it.

(Paperback)

Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself.

(Hardback)

A workplace mediation program supplements or replaces institutional grievance processes in order to increase job satisfaction, boost productivity, reduce employee turnover, and decrease the chances of legal action.

(Paperback)

A Valuable Meeting and Procedural
Reference for Business Corporations,
Boards, and Shareholders

(Hardback)

Twelve essays reflect various aspects of mega-mergers. They discuss the history of acquisitions during the last hundred years (and during the last ten especially), industry consolidation, bank mergers, risk management systems, and the difficulties mergers face. Case studies detail mergers in Switzer

(Hardback)

(Paperback)

Containing a new introduction, this book on corporate power offers a theory of the effects of power and powerlessness within the corporation. The theory is updated by considering attitudes and practices in the corporate power structure of the 1990s.

(Hardback)

Exploring work group members' behaviors and emotions during the simulation, Astrachan addresses such issues as the similarities among groups within the company and the effects of mergers on various employee groups.

(Hardback)

The authors coin the term meso-organizations for such networks that go beyond the scope of traditional businesses and bring in individuals, organizations from different industries and not-for-profit organizations into their business processes, and that view their environments as extensions of themselves.

(Hardback)

Social media, mobile messaging and artificial intelligence are changing customer service forever. Are you ready for the change

(Hardback)

A challenging new approach to methodology and theory building in the managerial and organizational sciences.

(Hardback)

This one-stop handbook gives managers who have been charged with creating metric scorecards techniques that will make them truly effective.

(Hardback)

Garment making has traditionally been a conservative industry in terms of technical innovation. In addition to research in trade and business sources, this book is based on interviews with clothing manufacturers, capital goods suppliers to the clothing industry, industry consultants, industry associations, and official industry bodies.

(Hardback)

The authors examine the evolving role of the planner and planning department in the organization.

For those planners feeling confined or confused by computing environments, this book may well point the way to greater independence and understanding.

(Hardback)

These childhood issues, added to workplace problems such as age, sex and race discrimination, sexual harassment, ineffective job placement, and lack of appreciation for the skills and expertise of the mid-life employee can all work against achieving a highly productive work force.

(Hardback)

Students and professionals in the areas of personnel management, business administration, military studies, or anyone interested in the use of new technology in the testing and evaluation of personnel, will find Military Personnel Measurement a valuable resource.

(Paperback)

With insights for improving performance, managing change, and building relationships.

(Paperback)

Mind Maps at Work takes a fresh and exuberant look at how Mind Maps can keep you one step ahead of your colleagues at work. Full of practical tips, exercises and inspiring casestudies of people from all career backgrounds, it will help you unlock your reservoirs of creativity and find the fulfilment at work you know you deserve.

(Paperback)

The secrets that experts and top professionals use to stay at the top of their game.

(Hardback)

This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong.