(Paperback)

Managing employee growth is critical to your organization's success. But to develop your employees effectively, you must have certain skills, such as the ability to seek out opportunities, set goals, and provide feedback. This book offers solutions to the challenges managers face on the job every day.

(Paperback)

While no one likes to be the bearer of bad news, managers are sometimes faced with the difficult task of having to dismiss an employee. This title shows you how to effectively manage a dismissal - including making key decisions before, during, and after the critical event.

(Paperback)

Power, influence, and persuasion are not only key ingredients for success in the HR field; they are also skills that can be learned. This book aims to offer advice and tools for effectively commanding attention, changing minds, and influencing decision makers from the CEO to front-line managers.

(Paperback)

Asks: are you chasing a purple squirrel (purple squirrel is an ideal job candidate who, in reality, does not exist).

(Paperback, International)

(Paperback)

Good feedback is essential to helping employees perform better at work. It lets people know when they are meeting or exceeding expectations, and when they need to get back on the right track. This practical guide shows managers how to develop and refine this necessary skill.

(Hardback)

Addressing theoretical and practical issues involved in responding to ethical problems, the author suggests that more traditional management assumptions be dropped in favour of making more flexible, social relationships the top priority in decision making.

(Hardback)

(Hardback)

(Hardback)

(Paperback)

(Paperback)

Deciding who to hire is a perennial challenge for every executive. Will the person be a good fit Will they perform up to expectations How can you predict just who will succeed This book presents an insight into how some of the world's top business leaders tackled both the uncertainty of hiring and the difficult task of letting someone go.

(Paperback)

With an overview on topics such as recruiting the right people, cultivating the right culture, avoiding employee burnout, and calculating employee turnover, this book offers managers an understanding of how to hire and increase retention. It is aimed at managers and human resource professionals.

(Hardback)

(Paperback)

Laying Off Employees

(Hardback)

Uses stories from a range of top companies to illustrate why building loyalty is more important than ever - and how to do it.

(Paperback)

(Paperback)

Designed for a senior-level or first-year MBA course on organizational behaviour and human resource management, this text examines contemporary issues facing management such as drugs in the workplace, ethnic diversity, family and career and women in management.

(Hardback)

Describes the opportunities that a rapidly expanding older workforce offers employers, the challenges that stand in the way of full engagement and productivity particularly with respect to their younger managers, and the specific strategies and practices that organizations and managers can adopt to manage older workers more effectively.

(Hardback)

Far-reaching changes in attitudes and family structures have been redefining the workforce over the years - yet the workplace has remained much the same. During this time, many companies have learned that personalising the customer experience is good for business. The authors argue to extend this concept to the workplace.

(Hardback)

Argues that the relationship between employees and employers - an association that both defines and drives the American workplace - is in a state of profound transition. This book explores various developments in employment relationships and causes us to rethink our long-held assumptions about managing people.

(Paperback)

A coaching guide to teach four personal self-management skills to employees and managers in need of workplace behavior improvement.

(Paperback)

This workbook teaches four personal self-management skills with numerous exercises for employees and managers in need of workplace behavior improvement.

(Hardback)

What can companies do to attract and retain the large number of professional women who are forced off the career highway This work answers this critical question. Working closely with companies such as Ernst and Young, Goldman Sachs, Time Warner, General Electric and others, it identifies what works and why.