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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
(Paperback)
By Leonardo Inghilleri
Fear Less, Sell More: Find Your Courage and Make Millions
By Tom Stern
For Immediate Release: Shape Minds, Build Brands, and Deliver Results with Game-Changing Public Relations
By Ronn Torossian
From Chinese Brand Culture to Global Brands: Insights from aesthetics, fashion and history
(Hardback)
By W. Zhiyan
FUSION: How Integrating Brand and Culture Powers the World's Greatest Companies
By Denise Lee Yohn
Going Social: Excite Customers, Generate Buzz, and Energize Your Brand with the Power of Social Media
By Jeremy Goldman
Hardball Selling: How to Turn the Pressure on, without Turning Your Customer Off
By Robert Shook
How Not to Sell: Why You Can't Close the Deal and How to Fix It
By Mike Wicks
How to Get a Meeting with Anyone: The Untapped Selling Power of Contact Marketing
By Stu Heinecke
How to Master the Art of Selling
By Tom Hopkins
How to Research Trends (Revised Edition): Move Beyond Trendwatching to Kickstart Innovation
By Els Dragt
Hug Your Customers: Love the Results
By Jack Mitchell
Hug Your Haters
By Jay Baer
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
By Micah Solomon
In Data We Trust: How Customer Data is Revolutionising Our Economy
By Bjorn Bloching
Influence: How social media influencers are shaping our digital future
By Sara McCorquodale
Inside the Tornado: Strategies for Developing, Leveraging, and Surviving Hypergrowth Markets
By Geoffrey A. Moore
Internet Marketing: How to Get a Website that Works for Your Business
By Nigel T. Packer
It's Not the Size of the Data - It's How You Use It: Smarter Marketing with Analytics and Dashboards
By Koen Pauwels
Leading the Learning Revolution: The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
By Jeff Cobb
Lessons from 100,000 Cold Calls: Selling Techniques That Work...No Matter How Many Calls You Make
By Stewart Rogers
Let's Get Real Or Let's Not Play: Transforming the Buyer/Seller Relationship
By Mahan Khalsa
Lovemarks: The Future Beyond Brands
By Kevin Roberts
Make A Difference With Your Marketing: Teach Yourself
By Jonathan Gabay
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