(Hardback)

The author of the bestselling "1001 Ways" series shows how to get ahead by fulfilling every employer's ultimate expectation: that the employee will do what most needs to be done without having to be asked.

(Paperback)

50 quick lessons to help new and veteran restaurant managers develop a healthy restaurant culture and a profitable bottom line. From larger lessons like minimizing liability, or getting the train back on the tracks during a rough service, to smaller tips like changing your socks mid-shift, this book is filled with bite-sized lessons that help managers and owners bring their best game.

(Hardback)

To compete in today's business environment, corporations must be globally responsive--particularly when it comes to the often-neglected task of human resource management.

(Hardback)

A qualified expert provides leaders in government and business a much-needed primer for accomplishing their most vital task: transforming a purpose into policy through the appropriate acquisition and use of power.

(Hardback)

This book is written for professionals and executives in companies that already have international operations or intend to develop them. Michael Gendron addresses every aspect of developing and sustaining an international corporate business operation, from the initial planning stages through the actual day-to-day management issues involved.

(Paperback)

(Paperback)

This workbook describes the principles and techniques of marketing. Part 1 discusses the principles and components of marketing, audits, research, targeting forecasting and communications. Part 2 provides a planning manual which guides the user through the production of a marketing plan.

(Hardback)

STEP is a job analysis-based human resource management system that was specifically developed, over more than two decades of research at the Human Resources Center of The University of Chicago, for higher-level positions in business and industrial organizations.

(Hardback)

In this personal estimate of the methodological problems of determining human values, the author bases his thoughts on the idea that the greatest unsolved problem of exploration lies in the study of human's real wants.

(Hardback)

Among the topics discussed are the psychometric properties of a leading integrity test, the theoretical foundation for overt honesty tests, the accuracy of tests and ways to reduce classification errors, applicants' reactions to tests, and the organizational climate of honesty.

(Paperback)

(Paperback)

Workplace bullying can damage both staff and the organisation they work for. This practical guide explains how to identify bullying and deal with it effectively, or better still, prevent it.

(Hardback)

Conversely, corporate vendors can forestall revenue losses and undesirable side effects of discount schedules by constructing schedules according to examples in the book.

Using actual price schedules, the authors analyze the ideas, theory, hazards, and advantages inherent in the schedules.

(Paperback)

(Paperback)

Stanny addresses the psychological stumbling blocks that prevent many women from managing their own money and offers savvy, practical checklists to guide them toward financial stability.

(Hardback, 2nd edition)

The definitive introduction to the field of human resource development-fully updated and revised for a new generation of teachers, students, and practitioners

(Hardback)

Addresses privacy-related issues in the workplace, including how to balance employee privacy interests with business needs and the role of computers in monitoring employees. This legal issue has grown in importance in the last 20 years and this book aims to cover developments.

(Hardback)

Written for human resources managers and executives, this book takes a pragmatic approach to a problem all organizations face, but is often neglected in management handbooks: what to do about the problem employee

(Hardback)

(Paperback)

(Hardback, 2nd edition)

Based on a major new study, a revision of the leading guide to new-product development for senior management, by the inventor of its most widely practiced approach

(Hardback)

(Hardback)

Major topics addressed include the global competitive challenge, human resource strategies, information systems and automation, productivity, quality, manufacturing technologies, and managerial strategy.

(Hardback)

Productivity and Value takes a critical look at the generic concepts of productivity as they are used in most of the conventional literature. In this compelling book, the author challenges the concept of total-factor productivity as a valid indicator of successes or failures in economic policy and in the economy generally.